Online Business Process Management

CIS 309 - Business Process Management


This course is part of the Applied Business Analytics Certificate. Learn more about the certificate here.

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Course prerequisites and requirements

To be successful in this course, we recommend English language fluency and computer literacy. Knowledge of basic mathematical & problem-solving skills is also recommended. We encourage you to make sure your laptop or desktop computer meets the technical requirements.

CIS 105 Computer Applications and Information Technology is strongly suggested as a prerequisite for success in this course.

Quick facts

  • Credits: 3
  • Length: Self-paced or 8 weeks
  • Cost: $25 + $400

What you’ll learn

  • Explain the basic concepts of business process and management strategy
  • Use key process measures, their interrelationship and managerial levers to manage and control the business process
  • Plan for and control the variability of the business process to enhance the process performance

What to expect in class

Readings, video lectures with examples, quizzes, exams, and homework assignments

Exams and grading


Homework Activities




Midterm Exam


Final Exam


This course appears on your transcript identically to how it appears on the transcript of an enrolled ASU student who has taken the course on one of ASU’s campuses. Course attendance dates will be listed on your transcript. A self paced course will appear on your transcript in the session you complete the course.

This course satisfies 3 credit hours at Arizona State University. It is strongly encouraged that you consult with your institution of choice to determine how these credits will be applied to their degree requirements prior to transferring your credit.

Faculty and course staff




Clinical Associate Professor,

W. P. Carey Information Systems

Arizona State University

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Online Course Manager,

Learning Enterprise

Arizona State University

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Why take ASU Universal Learner Courses

  1. Credit you receive is from a regionally accredited university
  2. Your credit is highly transferable
  3. You only pay the $400 course cost if you pass

Related programs

Online BS in Business Analytics

Mastery Certificate in Applied Business Data Analytics