Online Business Process Management
CIS 309 - Business Process Management
Overview
This course is part of the Applied Business Analytics Certificate. Learn more about the certificate here.
Analysis and evaluation of business processes in the context of improving operational efficiency. This course examines organizational processes, evaluates & analyzes business process metrics in the context of improving operational efficiency thereby creating business value.
View syllabusCourse prerequisites and requirements
To be successful in this course, we recommend English language fluency and computer literacy. Knowledge of basic mathematical & problem-solving skills is also recommended. We encourage you to make sure your laptop or desktop computer meets the technical requirements.
CIS 105 Computer Applications and Information Technology is strongly suggested as a prerequisite for success in this course.
Quick facts
Next start date:
Jan. 14, 2025 (8 weeks)
- Credits: 3
- Length: On-demand or 8 weeks
- Cost: $25 + $400
What you’ll learn
- Explain the basic concepts of business process and management strategy
- Use key process measures, their interrelationship and managerial levers to manage and control the business process
- Plan for and control the variability of the business process to enhance the process performance
What to expect in class
Readings, video lectures with examples, quizzes, exams, and homework assignments
Exams and grading
35%
Homework Activities
15%
Quizzes
25%
Midterm Exam
25%
Final Exam
Transcript
This course appears on your transcript identically to how it appears on the transcript of an enrolled ASU student who has taken the course on one of ASU’s campuses. Course attendance dates will be listed on your transcript. An on-demand course will appear on your transcript in the session you complete the course.
This course satisfies 3 credit hours at Arizona State University. It is strongly encouraged that you consult with your institution of choice to determine how these credits will be applied to their degree requirements prior to transferring your credit.
