Prepare to Take a Proctored Exam
Before you can take a proctored exam, you must:
Set up proctoring software
Take a picture of your photo ID
Scan your desk and room using your webcam
Take a photo of yourself
Take a practice proctored exam
Set Up Proctoring Software
When you access a proctored exam in a course, a page opens that provides you with a link to download and install the online proctoring software.
On the proctoring software page, locate and copy your exam code.
This code is unique to your account and to your exam. You must not share this code, and you can use it only once.
Select Start System Check to download the online proctoring software. Even if you have previously installed this software, you must install it again to make sure you have the latest version.
When the download is complete, start the online proctoring software and follow the instructions on each page.
If the system checks are successful, you are prompted to enter your unique exam code that you copied in step 1.
In the online proctoring software window, paste the code into the Exam Code field, then select Validate.
If your exam code is valid, the name and duration of your exam appear.
If you do not agree to the terms, select I don’t agree. You can then quit the online proctoring software and return to your course, but you will not receive credit for the course.
On the Pre-Exam Advisory Information page, read the advisory information, then select Next.
A software check runs to determine if any prohibited programs are running on your computer.
After the check runs, close any programs that the software specifies.
If you encounter any issues, select Contact Support in the proctoring software window to contact technical support.
Scan Your Desk and Room Using Your Webcam
You must scan the desk and room in which you will take the exam using your webcam. This video scan is used to confirm that there are no unauthorized materials on your desk or table, under your desk or table, or in the room.You must complete a webcam scan of the room every time you take a proctored exam. You do not have to take all of your proctored exams in the same room.
You must show the workspace where you take your exam, including your upper body, face, and desktop, to the proctoring service via your webcam, both before you begin and after you complete your exam.
Your entire face must be visible at all times throughout the duration of the exam and submission of your exam.
In the proctoring software window, select Start Room Scan.
Move your webcam so that it captures the area on your desk as well as under your desk, then pan around the room.
If you cannot move your webcam, use a mirror to show the webcam your desk, under your desk, and areas around the room. You must also show the webcam both sides of the mirror you use to prove that nothing is written on the back of the mirror.
Select Stop Room Scan when you have finished scanning the requested areas.
Preview and confirm the room and desk scan.
If the room and desk scan clearly shows your test environment, select the checkbox and select Confirm Room/Desk Scan.
Although you can select the checkbox, you must wait until the recorded scan has finished replaying before you can select Confirm Room/Desk Scan.
If you are not satisfied with the scan, select Retake to try again.
Take a Photo of Yourself
You will receive a prompt to take a photo of yourself using your webcam.
Follow the instructions to position yourself in front of your webcam.
When you are ready to take the photo, select Take User Photo.
There is a countdown before the camera takes the photo.
Preview and confirm that your photo is clear and can be used to verify that you are the same person as in the photo ID.
If the photo is clear, select the checkbox and select Confirm User Photo.
If the photo is not clear, select Retake User Photo to try again.
When you have completed the setup and verification steps, you will see a page featuring a Your Proctoring Session Has Started message. You have successfully set up the proctoring software, and the software has started recording a proctoring session.
Return to the browser window where you were accessing your exam to begin the exam. You must not close this browser page until you have finished your exam.