Online Behavior in Organizations
OGL 220 - Behavioral Dynamics in Organizations
Overview
Explores the different theories, strategies and skills in the fields of organizational behavior and interpersonal relationships. Covers critical skills and perspectives associated with cross-cultural relationships, personality and values-driven behaviors, empathy, perspective-taking, learning and motivation, conflict resolution, stress management, effective communication, group dynamics, and diagnosis of performance-related issues in organizations.
Course prerequisites and requirements
To be successful in this course, we recommend English language fluency and computer literacy. We also encourage you to make sure your laptop or desktop computer meets the technical requirements.
Quick facts
Next start date:
Oct. 15, 2024 (8 weeks)
- Credits: 3
- Length: 8 weeks
- Cost: $25 + $400
What you’ll learn
- Identify and reflect on core values, personality characteristics, and associated behavioral implications
- Explore and reflect on behaviors associated with emotional intelligence and empathy
- Describe behavioral ramifications associated with mental models
- Discuss key concepts associated with knowledge acquisition and learning
- Contrast needs-based and process-based models of motivation
- Compare and contrast different types of communication and communication channels and practice “flexing” communication style behaviors
- Assess individual strengths and weaknesses with respect to listening skills, assessing verbal and nonverbal cues and cross-cultural implications
- Describe group dynamics and stages of team design and development
- Develop effective conflict management strategies
- Discuss negotiation and decision-making processes, including common biases, mistakes, and how to avoid them
- Assess leadership styles, and strengths and weaknesses associated with various styles
- Discuss the positive and negative aspects of power and influence
- Assess characteristics of organizational culture and discuss approaches to changing the culture of an organization
- Diagnose the root cause(s) of performance problems at work, and develop performance-related interventions
What to expect in class
Video lectures, readings, and quizzes
Exams and grading
43%
Assignments
57%
Quizzes
Transcript
This course appears on your transcript identically to how it appears on the transcript of an enrolled ASU student who has taken the course on one of ASU’s campuses. Course attendance dates will be listed on your transcript. A self paced course will appear on your transcript in the session you complete the course.
This course satisfies 3 credit hours toward the SOBE: Social and Behavioral Sciences General Studies requirement at Arizona State University. It is strongly encouraged that you consult with your institution of choice to determine how these credits will be applied to their degree requirements prior to transferring your credit.
Faculty and course staff
David A.
Thomas
Teaching Professor,
College of Integrative Sciences and Arts - School of Applied Professional Studies
Arizona State University
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