You must complete the exam during the time period that it is open. Extensions will not be provided for any reason, including technical issues. For this reason, we strongly encourage you to attempt your test early in case you run into issues. This will give you time to get assistance with technical issues should you need it.
Test room
You must complete a webcam scan of the room where you will take the exam every time you take a proctored exam.
Your entire face must be visible at all times throughout the duration of the exam and submission of your exam.
You must take the exam in the same room that you scanned during proctoring setup.
No other person is allowed to enter the room while you are taking the proctored exam.
The lighting in the room must be bright enough to be considered “daylight” quality. Overhead lighting is preferred. If overhead lighting is not available, the source of light must not be behind you.
You must sit at a clean desk or table.
The following items must not be on your desk or used during your proctored exam, unless posted rules for the exam specifically permit these materials.
- Books
- Paper
- Pens
- Calculators
- Textbooks
- Notebooks
- Phones
The desk or walls around you must not have any writing.
The room must be as quiet as possible. Sounds such as music or television are not permitted.
Computer
The computer you are using to take the exam must not have more than one display or monitor. For example, if you usually use a laptop with a monitor connected, disconnect your monitor and use only the laptop screen.
You must close all other programs or windows on your testing computer before you begin the exam.
You must not use the following tools.
- Programs such as Excel, Word, or PowerPoint
- Communication programs such as Skype
- Any website page other than the exam window in your course
Behavior
You must establish your identity by using a government-issued photo ID with a name that matches the full name you used when you signed up for courses.
You must dress as though you were in a public setting.
You must not use headphones, earbuds, or any other type of listening equipment.
You must not communicate with any other person by any means.
You must not use a phone for any reason.
You must not leave the room during the exam for any reason, unless posted rules for the exam specifically permit you to do so.
Additional time or special allowances
For questions about accessibility and accommodations, please visit ASU’s DRC Connect and submit a new student application. If you have any questions regarding the process, please review this knowledge base article.
Rule violations
If you violate the online proctoring rules and receive a Failed status, you will no longer be eligible for academic credit.
If you have questions about your proctoring exam status, email us at ulcourses@asu.edu
